Industry

Digital Health

Services

UX/UI Design

Year

2024

Nicklaus Children’s Hospital System

Main Project Image
Main Project Image
Main Project Image

A personalized smart hospital experience at the fingertips of every patient and family

Opportunity

Nicklaus Children’s Hospital System (NCHS) aimed to redefine the pediatric care experience and improve patient outcomes by leveraging advanced technology. The goal was to reduce anxiety, stress, and trauma for young patients while enhancing recovery times. Achieving this required transforming hospital spaces — including waiting rooms, patient rooms, treatment areas — as well as experiences on handheld devices.

Large Project Gallery Image #1
Large Project Gallery Image #1
Large Project Gallery Image #1
Large Project Gallery Image #1
Large Project Gallery Image #1
Large Project Gallery Image #1
Project Gallery Image for 50% width of the screen #1
Project Gallery Image for 50% width of the screen #1
Project Gallery Image for 50% width of the screen #1
Project Gallery Image for 50% width of the screen #1
Project Gallery Image for 50% width of the screen #1
Project Gallery Image for 50% width of the screen #1
Project Gallery Image for 50% width of the screen #2
Project Gallery Image for 50% width of the screen #2
Project Gallery Image for 50% width of the screen #2

Solution

Guided by direct patient feedback and an in-depth understanding of hospital systems, multiple initiatives were implemented to personalize and enhance patient experiences: • Centralized management of immersive and digital experiences across hospital spaces with intuitive admin controls for staff control. • Conducted robust workshops to map service workflows and integration points across multiple hospital systems. • Ensured HIPAA-compliant handling of patient data while maintaining seamless user experiences. • Created an engaging user-friendly, age-appropriate interactive games for patient well-being.

Project Gallery Image for 50% width of the screen #2
Project Gallery Image for 50% width of the screen #2
Project Gallery Image for 50% width of the screen #2
Project Gallery Image for 50% width of the screen #2
Project Gallery Image for 50% width of the screen #2
Project Gallery Image for 50% width of the screen #2

Results

• 9,750+ sessions engaged in the GameWorld App • 2,500+ active users interacting with GameWorld App • Enhanced patient engagement and reduced stress through digital experiences In collaboration with: Luke Weiss - UX/UI